Introduction
The last thing you want is for your internet to abruptly cease functioning when you're working on a project or browsing the internet. However, occasionally that is precisely what occurs, and the error message "DNS server not responding" suddenly shows up. Unreachable websites are a frustrating experience that consumes time and interferes with work.
The DNS server is in charge of converting domain names into IP addresses, and the error happens when your device cannot connect to it. Websites and online services become inaccessible without this communication, trapping you and preventing you from moving forward.
The DNS server is in charge of converting domain names into IP addresses, and the error happens when your device cannot connect to it. Websites and online services become inaccessible without this communication, trapping you and preventing you from moving forward.
The purpose of this tutorial is to assist people who are seeing this problem on their networks or devices. You may prevent reoccurring connectivity issues and swiftly restore steady internet access by determining the underlying causes and implementing workable solutions. This tutorial gives you the skills you need for uninterrupted online experiences and seamless surfing, from identifying the problem to putting effective fixes in place.
Key highlights
- 1. DNS serves as an online address book that converts domain names into IP addresses, which is essential for smooth surfing.
- 2. Problems with obsolete drivers, router/modem malfunctions, misconfigured settings, DNS provider outages, and dropped connections are frequently the causes of failures.
- 3. Restarting devices, clearing the DNS cache, updating network drivers, resetting network settings, or temporarily disabling antivirus software and firewalls can all resolve the issue.
- 4. Try using a different browser, resetting the network, checking for viruses, or switching to a reputable DNS provider like OpenDNS or Google DNS.
- 5. Use reliable DNS services, keep your antivirus software up to date, and update the firmware on your router and system on a regular basis to prevent problems in the future.
- 6. ISPs or professional technicians may be needed for more examination and solutions if DNS issues persist.
What is DNS and why is it important?
It's critical to comprehend what DNS (domain name system) is and how it operates before attempting to resolve the "DNS server not responding" issue. DNS serves as the internet's equivalent of an address book, converting easily navigable domain names (such as www.example.com) into IP addresses that computers may use to identify one another. Without DNS, browsing would be significantly less convenient since you would have to remember complicated IP addresses rather than straightforward URLs.
A request to retrieve the relevant IP address is made to a DNS server when you type a URL into your browser. Website access may be blocked if the DNS server is unresponsive, resulting in the "DNS server not responding" message.
DNS server issues may also be caused by problems with the DNS server that your ISP provides by default. In these situations, you can try using Google DNS or OpenDNS as alternate DNS server addresses, or you can verify or modify the DNS server address in your network settings.
DNS server issues may also be caused by problems with the DNS server that your ISP provides by default. In these situations, you can try using Google DNS or OpenDNS as alternate DNS server addresses, or you can verify or modify the DNS server address in your network settings.
Common causes of the ‘DNS server not responding’ error
The "DNS server not responding" problem could arise for a number of reasons. The most frequent causes are listed below:
1. Dropped internet connection
DNS resolution may be interrupted by a brief loss of internet connectivity, rendering the DNS server address inaccessible. Until the connection is reestablished, the DNS server can seem unresponsive during this period. Network stability must be checked because a short disconnect can result in a DNS server error. Once connectivity is restored, the problem usually goes away on its own.
2. Issues with your DNS provider
Outages may occasionally occur from your internet service provider (ISP) or a third-party DNS provider. These interruptions may make it impossible for your device to connect to the DNS server of your choice, resulting in the 'DNS server not responding' error message. This can be fixed by moving to a different DNS server, such as OpenDNS or Google DNS. Checking the status of your DNS provider is crucial.
3. Router or modem issues
DNS problems may result from your internet router or modem's inability to communicate with the DNS server due to hardware malfunctions or incorrect configuration. This problem is frequently fixed by restarting or resetting the router. Additionally, make sure the network connection is stable and that the router's software is up to date for best performance.
4. Antivirus or firewall interference
DNS requests may be blocked by security software such as firewalls or antivirus applications. DNS resolution difficulties and DNS server issues might arise from overly restrictive settings that block access to the DNS server IP. Turning off your firewall or antivirus software for a while will help you find the problem. After the issue has been resolved, change the settings to avoid it again.
5. Misconfigured DNS settings
Your device may not be able to connect to the default DNS server if DNS resolution is disrupted by incorrect DNS server address settings. Consequently, DNS server problems may cause websites to not load. Update the DNS settings and modify your network connections to resolve this. Make that the DNS server addresses are configured correctly.
6. Problems with the Internet Service Provider (ISP)
Your ISP may occasionally conduct maintenance or encounter service interruptions, which could interfere with DNS resolution and result in the "DNS server not responding" error. An approximate resolution time may be provided by contacting your ISP to check for outages. Another way to get around the problem is to use a different DNS server.
7. Outdated or corrupt network drivers
Your device may not be able to connect to the DNS server if outdated or damaged network drivers interfere with DNS resolution. Reinstalling or updating network drivers can frequently fix the problem. To resolve the issue and restore correct DNS functionality, make sure your device is running the most recent driver versions.
How to fix ‘DNS server not responding’ on Windows
The steps listed below will help you fix the "DNS server not responding" error that you're seeing on a Windows device:
1. Restart your computer
You can resolve short-term issues, such as DNS server failures, and refresh your system by restarting your computer. By removing temporary settings, this easy step aids in the restoration of regular connectivity. If the DNS server address was incorrectly specified or created a conflict, restarting the device can fix the problem.
2. Restart your modem/router
To reset the connection, unplug your modem or router for 30 seconds and then plug it back in. Communication between your device and the DNS server is frequently restored as a result. Any temporary connectivity problems that could be the source of the DNS server error can be resolved by restarting the router.
3. Flush DNS cache
DNS issues can be fixed by clearing away old or faulty records from your DNS cache. To accomplish this:
- Open the Start menu: Click the Start button located at the bottom-left corner of your screen to open the Start menu.
- Launch Run: Type Run in the search box or navigate to Run using the Start menu and select it when it appears in the search results.
- Open Command Prompt: In the Run dialog, type cmd and press OK. This will open the Command Prompt window.
- Flush the DNS cache: In the Command Prompt window, type the following command and press Enter:
- After running the command, you’ll see a message confirming the cache was flushed: “Windows IP Configuration Successfully flushed the DNS Resolver Cache.”
- Close command prompt: Once the DNS cache is flushed, type exit in the Command Prompt window and press Enter to close it.
ipconfig /flushdns
This easy procedure assists in fixing problems brought on by out-of-date or faulty DNS cache records.
4. Disable antivirus/firewall temporarily
DNS requests can be blocked by security software, including firewalls or antivirus applications, if their settings are too stringent. Check to see if these programs are the source of the DNS server problem by temporarily disabling them. After identifying the issue, change the settings to permit DNS communication and then turn the security program back on.
Steps to deactivate Microsoft Defender Firewall and third-party antivirus/firewall apps
- Deactivate Microsoft Defender Firewall:
- Open the Start menu and click the Settings icon.
- Go to Update & Security → Windows Security → Firewall & network protection.

- You will see three profiles: Domain network, Private network and Public network.

- Open each profile one by one and toggle off the switch under Microsoft Defender Firewall.
- Disable third-party antivirus and firewall apps:
- Navigate to Virus & threat protection from the left sidebar in Windows Security.
- Disable any third-party apps as per their specific settings.
5. Update network drivers
DNS resolution may not perform properly if network drivers are outdated or broken. Open Device Manager, find your network adapter, and choose "Update Driver" to resolve this. To make sure the updated drivers take effect, restart your computer after updating. This step can assist in fixing network connection problems that may be the source of DNS failures.
6. Troubleshoot network issues
Problems with connectivity might lead to DNS problems. To see if the internet connection is the issue, try switching between networks, such as using mobile data rather than Wi-Fi. As an alternative, use your computer's network diagnostics to find and address any issues.
Steps to troubleshoot network issues on Windows
- Connect to the Network:
- Ensure you’re connected to the network experiencing issues.
- Open Network and Sharing Center:
- Go to Control Panel → Network and Internet → Network and Sharing Center.
- Access Troubleshoot Problems:
- Under Change your networking settings, click Troubleshoot problems.

- Run Internet Troubleshooter:
- Navigate to Additional troubleshooters → Internet Connections, then click Run the troubleshooter.
- Complete the Troubleshooting Process:
- Wait for the process to finish. If an error is detected, follow the on-screen instructions to resolve it.
By following these steps, you can fix the ‘DNS server not responding’ error and restore stable internet connectivity on your Windows device.
How to fix ‘DNS server not responding’ on Mac
For Mac users experiencing the ‘DNS server not responding’ error, the following steps can help resolve the issue, specifically tailored for Mac:
1. Restart your Mac
Restarting your Mac is one of the easiest yet most efficient ways to resolve short-term problems that can be interfering with your network connection. Your Mac can reconnect to the DNS server by restarting the computer, which will refresh the system. This step fixes short-term setup issues and returns functionality to normal.
2. Disable Internet Protocol version 6 (IPv6)
Disabling IPv6 can help resolve DNS errors, as some networks may not fully support this protocol. Follow these steps on your Mac to modify IPv6 settings:
- Navigate to the Apple menu → System Settings → Network.
- Select your current network connection and go to Details → TCP/IP
- Next to Configure IPv6, choose Link-Local Only from the menu.

- Click OK to save the changes.
3. Change DNS servers
Switching to a more reliable DNS server address like Google DNS or OpenDNS can help eliminate issues caused by your default DNS server. Here’s how to change your DNS servers:
- Go to System Settings > Network.
- Select Your Primary Network:
- Click Details next to your primary network connection.
- Open the DNS Tab:
- In the left sidebar, click on the DNS tab.
- Add an Alternative DNS Server:
- Enter the following preferred and alternate DNS addresses:
- Preferred DNS: 8.8.8.8 (Google DNS)
- Alternate DNS: 8.8.4.4 (Google DNS) Changing to these alternative DNS servers ensures faster and more reliable DNS resolution, often resolving DNS server errors.
- Click the plus (+) button to add a new DNS server.
- Enter the following preferred and alternate DNS addresses:
- Save Your Changes:
- Click OK and then Apply.
4. Disable security software
DNS requests may occasionally be blocked by firewall or antivirus settings. Turn off your security software for a while and see if the DNS server error persists to see whether they are the root of the problem. Change the software settings to allow DNS traffic if this fixes the issue. After troubleshooting, remember to restart your firewall and antivirus software to keep your machine safe.
Steps to turn off the firewall on a Mac
- Access System Settings:
- Click on the Apple menu and select System Settings.
- Navigate to Network Settings:
- In System Settings, go to Network and select Firewall.
- Disable the Firewall:
- Toggle off the Firewall button.

By following these steps, you should be able to fix the ‘DNS server not responding’ error on your Mac and restore stable internet connectivity.
Advanced solutions for persistent DNS issues
If the ‘DNS server not responding’ error persists after trying basic troubleshooting steps, consider using these advanced solutions:
1. Switch to a different browser
The browser you're using may be the cause of the "DNS Server Not Responding" issue you're experiencing. Browser settings or cache problems can occasionally make it impossible for them to connect to the DNS server correctly. Here are some benefits of using a different browser:
- Browser specific issues: The way that various browsers respond to network requests can vary. Trying a different browser, such as Microsoft Edge, Mozilla Firefox, or Google Chrome, can help if one is giving you problems. Testing various browsers is crucial to determining whether the issue is unique to any one of them.
- Clearing cache: Cache DNS data is stored by browsers such as Chrome and Firefox, and it may be out-of-date and corrupt. By using a different browser, you can avoid this cached data. Attempt to fix the problem by updating your browser, deleting unneeded extensions, or cleaning out your browser's cache.
- Quick testing: Check if the problem still exists by opening the same website in a different browser. The problem can be with your primary browser's settings or extensions if the error doesn't appear in the second browser.
Changing the browser is a simple and quick way to troubleshoot issues. If it resolves the issue, you may then concentrate on the settings or configurations of your original browser to avoid a recurrence.
2. Check and reset router settings
DNS troubles might also be caused by problems with your internet network. Open the router's setup page by entering its IP address in a web browser. Make sure the DNS configuration corresponds to the DNS server of your choice. Resetting your router to factory settings and then reconfiguring it might be necessary if the issue persists. This guarantees the removal of any configuration mistakes resulting from DNS.
3. Use a reliable DNS provider
Many recurring problems can be fixed by moving to a more dependable third-party DNS service if your internet service provider (ISP) employs unstable default DNS servers. Faster and more reliable connections from providers like Google DNS (8.8.8.8, 8.8.4.4), OpenDNS, or Quad9 can enhance your surfing experience. You can lessen the possibility of DNS server problems by utilizing these other DNS servers.
4. Scan for malware or viruses
Malware can interfere with network connections or change your system's DNS settings, making it impossible for you to visit websites. Use reputable antivirus software to perform a thorough system scan in order to identify and eliminate any threats. Once cleared, problems brought on by malicious software should be resolved and your computer should be able to rejoin to the correct DNS server.
5. Perform a system network reset
Resetting the network might help fix the "DNS server not responding" problem if everything else fails. On Windows, select "Network Reset" after selecting Settings > Network & Internet > Status. On a Mac, go to System Preferences > Network and create a new network location. This will restore the default settings and reset all of your network connections, frequently resolving persistent DNS server issues.
6. Contact your ISP
You should get in touch with your ISP if the problem persists after attempting all of the aforementioned fixes. Occasionally, a network outage impacting numerous users or issues with their DNS servers are the cause. Your ISP can assist you in reestablishing a steady connection and look for any lingering problems. Additionally, they might provide additional troubleshooting instructions tailored to their service.
When to seek professional help
The majority of "DNS server not responding" issues can be resolved using the previously listed fixes, however in certain situations, expert assistance is required. It's advised to get in touch with your ISP or a qualified technician if the issue still exists after troubleshooting or if you observe persistent network instability.
They can pinpoint more serious problems, such a malfunctioning piece of hardware or an issue with the version of your internet protocol, and offer more sophisticated fixes to fix your connectivity troubles.
They can pinpoint more serious problems, such a malfunctioning piece of hardware or an issue with the version of your internet protocol, and offer more sophisticated fixes to fix your connectivity troubles.
Tips to prevent DNS issues in the future
Following best practices that enhance the stability of your network connections and DNS configuration is crucial to avoiding the "DNS server not responding" error in the future. By ensuring your system functions properly and avoiding common causes of DNS issues, putting these preventative measures into place can save you time and frustration.
1. Regularly update your system and router firmware
It is essential to keep your operating system and router firmware up to date in order to maintain optimal network performance. Manufacturers regularly release updates that address security flaws, fix bugs, and improve the general functionality of your device or network equipment. These updates may also fix any known DNS server errors or improve compatibility with your DNS provider. It is important to regularly check your computer and router for updates, as outdated firmware or software can cause connectivity issues, such as "DNS server not responding" errors.
2. Use reliable DNS services
One of the best strategies to prevent DNS problems is to pick a trustworthy and dependable DNS service. Well-known third-party DNS providers, such as Google DNS, OpenDNS, and Quad9, are renowned for their dependability, speed, and security. These services are designed to decrease the possibility of connection problems and offer quicker DNS resolution. You reduce the hazards associated with your Internet Service Provider's (ISP) unreliable default DNS servers by setting up your device to utilize a trustworthy alternative DNS server. Furthermore, these services can help you avoid frequent network connection interruptions and frequently provide superior defense against DNS-based attacks.
3. Keep antivirus software updated
Protecting your device from online threats requires antivirus software, but sometimes antivirus software that is out-of-date or improperly set might block valid DNS requests. Update your antivirus program frequently to the most recent version to guarantee seamless DNS operation. either doing this, DNS failures brought on either interference with DNS traffic or too tight security settings are less common. If you keep having DNS problems, check your firewall or antivirus software to make sure it's not preventing DNS traffic. If it is, make the required adjustments to let your device connect to DNS servers.
By implementing these procedures, you can greatly lower the possibility of running into the "DNS server not responding" error again, guaranteeing more dependable internet connections and more seamless surfing experiences.
By implementing these procedures, you can greatly lower the possibility of running into the "DNS server not responding" error again, guaranteeing more dependable internet connections and more seamless surfing experiences.
Final thoughts
As we've seen, the "DNS server not responding" error can interfere with your internet access, but it can be fixed. The methods offered can help you get your network back up and running, regardless of whether you're having problems with your DNS provider, misconfigured settings, or dropped connections. Following the instructions in this article, you should be able to resolve the issue and resume flawless browsing.
Contacting your ISP or getting expert assistance may be the best course of action if the issue continues after attempting these solutions. Update your router firmware and software, use dependable DNS services, and make sure your security software is set up properly for continuous network stability.
Contacting your ISP or getting expert assistance may be the best course of action if the issue continues after attempting these solutions. Update your router firmware and software, use dependable DNS services, and make sure your security software is set up properly for continuous network stability.
Your online experience will be smooth and hassle-free with the correct management and assistance.
FAQs
What does ‘DNS server not responding’ mean?
Domain names cannot be translated into IP addresses when your device is unable to connect to the DNS server, as indicated by the "DNS server not responding" error. This can cause a DNS error message and prevent websites from loading.
How do I know if my ‘DNS server is not responding’?
Your DNS server is not responding if you are unable to browse websites and see the "DNS server not responding" warning. By attempting to visit other websites and checking to see if they load, you may verify this.
How do I fix the ‘DNS server not responding’ error on Windows?
Restarting your computer and modem/router, clearing the DNS cache, or adjusting your DNS server settings can resolve the problem on Windows. Additionally, you might need to temporarily disable any firewall or antivirus software or upgrade network drivers.
Can I fix the DNS server issue on my Mac?
Yes, restarting your computer, resetting your network settings, and switching to a more dependable DNS server will resolve the problem on a Mac. Resolving persistent difficulties can be achieved by modifying DNS settings in the network preferences.
Why should I change my DNS server settings?
You can increase the speed and dependability of your browsing by adjusting your DNS server settings. Your entire internet experience may be improved by using DNS servers that are quicker and more reliable than the one your ISP provides by default.
What if I continue to see the ‘DNS server not responding’ error after trying all the solutions?
You might need to restart your router or reset your device's network if the issue continues. You might need to get in touch with your ISP or a specialist for more complex troubleshooting if the problem doesn't go away.
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